Data protection conditions

The controller of personal data of the TANTRADE.EU webshop is OÜ TANTRADE (registration code.
16349466) located in Estonia, Harju county, Tallinn, Pirita district, Padriku tee 7/2-1, tel +372
5604 0983 and email info@tantrade.ee.

- name, telephone number and e-mail address;
- delivery address;
- bank account number;
- the cost of goods and services and payment details (purchase history);
- customer support details.
- IP address

Personal data is used for the management of customer orders and the delivery of goods.

The purchase history data (date of purchase, goods, quantity, customer details) are used to track the goods purchased and
service reviews, analysis of customer preferences, including consumer disputes.
for settlement purposes.

The bank account number is used to return payments to the customer.
Personal data such as e-mail, phone number, customer name, are processed in order to process goods and services.
questions related to the provision of services (customer support).In addition to sending invoices, e-mail is used for.
and the telephone number used to notify the parcel machine of the arrival of the goods.
The IP address or other network identifiers of the user of the online shop are processed by the online shop as.
for the provision of information society services and web usage statistics.

The processing of personal data is carried out for the purposes of the performance of a contract with a customer (customer orders, etc.)
management, delivery, return of goods and payments).

The processing of personal data is carried out for the fulfilment of a legal obligation (e.g. accounting).
The processing of personal data is necessary for the purposes of the legitimate interests pursued by the controller, which are the possible
the collection of purchase history data for the purpose of resolving consumer disputes.

Data processing is subject to the customer's consent.

Personal data will be transferred to the online shop's customer support for the purposes of managing purchases and purchase history, and.
to solve customer problems.

The name, telephone number and e-mail address will be transmitted to the transport service chosen by the customer.
to the provider. In addition, in the case of goods to be delivered by courier, the following information shall be provided.
contact details, including the customer's address.

If the accounting of the online shop is carried out by the service provider, the personal data will be transferred to.
to a service provider for accounting operations.
Personal data may be transferred to information technology service providers where this is necessary to.
to ensure functionality or data availability.

Personal data is stored on servers located in a Member State of the European Union or in the European Union.
on the territory of the countries that have joined the Economic Area. Data may be transferred to countries which
the level of data protection has been judged adequate by the European Commission or adequate for a third country company whose
to the extent that the provisions of Article 46 or 47 or 49(1) of the GDPR have been applied.
safeguard measure.

Access to personal data is granted to the employees of the online shop who can access personal data in order to.
resolve technical issues related to the use of the online shop and provide customer support.

The online shop implements appropriate physical, organisational and IT security measures to.
protect personal data against accidental or unlawful destruction, loss, alteration or unauthorised disclosure.
access and disclosure.

Transfers of personal data to recipients from processors (e.g. transport service providers) of the online shop.
provider and data sharing) is carried out on the basis of contracts with the online shop and processors.
Data controllers are required to ensure appropriate safeguards when processing personal data.
in accordance with Article 28 of the General Data Protection Regulation.

Personal data can be accessed and corrected in the online shop's user profile or in customer support.
via. If the purchase has been made without a user account, you can access the personal data in the Klinditoe.
via. If the request for access is made electronically, information shall also be provided on.
through publicly available electronic means.

If the processing of personal data is based on the consent of the customer, the customer has the right to withdraw the consent.
in the customer account settings or by informing customer support by e-mail.

When you close your online shop customer account, your personal data will be deleted, except for personal data (purchase history).
data) that need to be kept for accounting purposes or to resolve consumer disputes.
In the case of disputes relating to payments and consumer disputes, personal data will be kept until the claim is settled.
until the expiry of the period of limitation or prescription.
Personal data contained in the accounting records are kept for seven years.

You have the right to request restriction of the processing of your personal data if it is inaccurate or.
are incomplete or if his or her personal data are processed unlawfully.

The customer has the right to object to the processing of his or her personal data if he or she has grounds for objecting.
believe that there is no lawful basis for processing his or her personal data.

In order to delete personal data, you must contact customer support by e-mail. To request deletion
will be replied to within one month at the latest, specifying the period for which the data will be deleted.
The reply to the request will also indicate which personal data will not be deleted and on the basis of which legal basis.
on the basis of and for the following reason.

Requests for the transfer of personal data made by e-mail will be answered within one month at the latest.
Customer Support will verify the identity and inform you of the personal data to be transferred.

The email address and telephone number will be used to send direct marketing messages if the customer is.
have given their consent. If the customer does not wish to receive direct marketing communications, he/she must opt-in to receive an e-mail.
or contact customer support.
Where personal data is processed for direct marketing purposes (profiling), the customer has the right to have his or her personal data.
both the initial and further processing of personal data, including in relation to direct marketing.
object to the profiling at any time by informing Customer Support by email.
on the road.

Disputes relating to the processing of personal data are resolved through customer support.
info@tantrade.ee. The supervisory authority is the Estonian Data Protection Inspectorate.
(info@aki.ee).