Goods will be sent to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Spain.
The shipping costs are borne by the buyer, and the corresponding price information is displayed with the shipping method.
Shipments within Estonia usually arrive at the destination specified by the buyer within 3-7 working days from the entry into force of the sales contract. Outside Estonia, delivery takes place within 3-50 calendar days.
In exceptional cases, you have the right to have the goods delivered within 60 calendar days.
If the Online Shop has informed the buyer on the website or in the order confirmation about delivery problems and a deadline exceeding 30 calendar days, the deadline published by the Online Shop will apply.
After receipt of the order, the buyer has the right to withdraw from the e-contract within 14 days.
The right of withdrawal does not apply if the buyer is a legal person.
In order to exercise the 14-day right of withdrawal, the goods ordered may not be used in any other way than is necessary to ascertain the nature, characteristics and functioning of the goods, in the same way as is allowed for testing the goods in a physical shop.
If the goods have been used for purposes other than what is necessary to ascertain the nature, characteristics and functioning of the goods, or if the goods show signs of use or wear, the Online Shop has the right to reduce the refundable fee in accordance with the reduction in the value of the goods.
In order to return goods, you must submit a withdrawal form, which can be found here:
Withdrawal declaration and send it to info@tantrade.ee within 14 days of receipt of the goods at the latest.
The cost of returning the goods is borne by the buyer, unless the reason for returning the goods is that they do not correspond to what was ordered (e.g. they are wrong or defective).
The purchaser must return the goods within 14 days of the date of the application or provide proof that he has handed them over to the carrier within the aforementioned period.
Upon receipt of the returned goods, the online shop will immediately, but not later than 14 days from the date of receipt of the withdrawal, return to the buyer all the payments received from the buyer under the contract.
The online shop may refuse to make a refund until it has received the goods covered by the contract or until the buyer has provided proof that he has returned the goods, whichever is the earlier.
If the buyer has expressly chosen a delivery method other than the cheapest delivery method offered by the Online Shop, the Online Shop is not obliged to reimburse the consumer for the cost that exceeds the cost of the usual delivery method.
The online shop has the right to withdraw from the sale and to demand the return of the goods from the buyer, if the price of the goods in the online shop has been marked significantly below the market price of the goods due to a mistake.
